Real Time Payments

Process card payments, instantly.

Take your business onlinethe easy way

Your phone payment needs covered
Round out your suite of payment options with Ezidebit’s Phone Payments. We offer:

Interactive Voice Response (IVR) 
Issue an invoice or reference number then offer an over-the-phone payment using Interactive Voice Response (IVR) technology, a secure self-service automated system.

Agent Assisted Payments
Enable call centre agents to securely collect payment card details from your customers. Sensitive payment details are managed in a way that reduces your Payment Card Information Data Security Standard (PCI DSS) obligations, while maintaining an exceptional customer experience with a person on the other end of the phone.

 

Why choose
real time payments?


Take a payment in seconds

With an instant payment response, you know straight away if the payment has been successful or not.

 

Enquire now
simple solution
simple solution

24/7 customer convenience

Improve your cash flow by empowering your customers with an easy and efficient way to pay over the phone with IVR, at a time of their convenience - without the need to stick to call centre hours. 

security
security

Dedicated phone number & customisation

With IVR, there is an option to have a customised call flow to meet your specific business requirements, and custom voice scripting.

payment options
payment options

Cost-effective PCI DSS compliance

Reduce your business’ PCI DSS obligations by outsourcing phone payments. Feel confident that your customers’ data is kept safe and secure.

software integrations
software integrations

No hardware installation or additional set-up required

No additional hardware installation or additional trunk set-up in your call centre’s phone system is required.

How it works

Process credit card payments instantly

Real time payments can be processed online, over the phone, or in person. You can also access your own ‘virtual terminal’ - a secure system that can take card payments in seconds - via EziOnline. Our real time system is perfect to process one-off or catch up payments.

Process credit card payments instantly
Provide your call centre agents with the ability to securely collect payment card details from your customers

Agent Assisted Payments

Provide your call centre agents with the ability to securely collect payment card details from your customers. Sensitive payment details are managed in a way that reduces your Payment Card Information Data Security Standard (PCI DSS) obligations, while maintaining an exceptional customer experience with a person on the other end of the phone.

Provide your call centre agents with the ability to securely collect payment card details from your customers
reliable
reliable

Cost-effective PCI DSS compliance

Reduce your business’ PCI DSS obligations by outsourcing phone payments. Feel confident that your customers’ data is kept safe and secure.

Top tips
Top tips

No hardware or additional set-up required

No additional hardware installation or additional trunk set-up in your call centre’s phone system is required.

cards
cards

Card tokenisation for speed and convenience

Customers’ card details can be securely stored as a token, so they don’t need to re-key their information every time. Perfect for recurring or returning customers for a convenient and faster payment experience.

custom pricing
custom pricing

Making payments more accessible

Give your customers more secure ways to pay, in the way they want to pay.

Ezidebit’s Interactive Voice Response payments solution lets your customers make payments over the phone

Secure IVR Payments

Ezidebit’s Interactive Voice Response (IVR) payments solution lets your customers make payments over the phone through a secure self-service automated system.

Ezidebit’s Interactive Voice Response payments solution lets your customers make payments over the phone
trust
trust

Enhanced security and reduced PCI DSS

All customer payments are made in a PCI DSS compliant environment, so you can feel confident your customers’ information is secure.

support
support

24/7 customer convenience

Improve your cash flow by empowering your customers with an easy and efficient way to pay over the phone, at a time of their convenience — without needing to stick to call centre hours.

customer control
customer control

Dedicated phone number & customisation

There is an option to have a customised call flow to meet your specific business requirements, and custom voice scripting.

You’re in great company.

Over 27,000 Australian and New Zealand businesses choose Ezidebit as their preferred payment solution. Completely scalable, we have designed a complete payment processing suite that meets your needs, no matter what stage of the business journey you’re at.

Related Content

Get payments done in one. Join us today. Enquire now