2022 pricing adjustment

Pricing Adjustment Q&A

Why is there a price increase?

Why is there a price increase?

The cost of doing business is increasing. While we’ve worked hard to keep prices as low as possible, and passed along savings when we can, it’s necessary to review and adjust prices so we can continue to provide you with the best products and services you expect and deserve.

How much extra will I pay?

How much extra will I pay?

The actual amount of any increase depends on the type and number of transactions and is charged at a percentage of the overall transaction plus a small set fee per transaction.

When is it happening?

When is it happening?

Price changes will commence from 3 October 2022.

Can I pass the increase on to my customers?

Can I pass the increase on to my customers?

If you’re already passing additional charges on to your customers, you can continue to do this.

How often are prices reviewed?

How often are prices reviewed?

We review our pricing at least annually as part of our strategy and planning processes. However, we don’t always increase our prices - we only do so when absolutely necessary. This will be our first price increase since 2019.

How will the price increase help my business?

How will the price increase help my business?

The price increase will cover any additional costs of doing business and will enable us to continue to invest resources on providing better security, customer service and technology solutions for your business.

Have more questions?

complete
complete

Want to start now?

Discover just how easy your cash flow management can be. One of our payment consultants can explain how our solution can improve your cash flow and attract new business.

support
support

Have a question?

Have a question about our products or services? Visit our FAQ's section or talk to one of our payment specialists using live chat. If you can't find an answer, please submit your question below.

Live-Chat
Live-Chat

Live Chat

Talk to our team using Live Chat.

payment options
payment options

Got a charge?

If Ezidebit has appeared on your statement and you're not sure why, then please submit a billing enquiry below. Please include any reference numbers you may have on your statement.

Get payments done in one. Join us today. Enquire now