Compliance requirements for merchant account applications

As part of your application process for an Ezidebit payment facility, we're required to verify the identity of all officers of your company. You can usually provide this when completing the online application form using our electronic ID verification services. Alternatively, you can provide certified copies of identification and proof of your residential address.


Proof of identification

A certified clear and legible copy of one of the following should be supplied with each application:

Option 1

  • Current New Zealand passport
  • Current overseas passport 

Option 2

Valid New Zealand driver’s licence, together with one of the following:

  • A bank statement issued by a registered New Zealand bank
  • A current item issued by a New Zealand government agency that contains your name and signature.
 

Proof of residential address

A certified clear and legible copy of one of the following should be supplied with each application:

  • A current New Zealand drivers licence that displays your current residential address
  • A recent document from a New Zealand Electoral Office
  • A recent utility bill from your power, gas, water, land-line phone, SKY or internet service provider company
  • A recent New Zealand council rates notice or valuation
  • A recent document from a New Zealand bank, bank subsidiary, credit union or financial institution that provides lending or deposit related products only
  • A document from a New Zealand insurance company that contains a unique policy or reference number (this does not include quotes)
  • A document issued by a New Zealand government agency
  • A residential rental agreement
  • A document from a New Zealand superannuation provider that has a unique customer or reference number
  • A document from a current NZQA registered education provider
  • A letter from your current employer

 
If you are not a New Zealand resident:

  • A statement from an overseas bank or financial institution showing your overseas residential address
  • A passport, national identity card, resident identity card, or current overseas driver licence issued by an overseas government agency that contains your residential address
  • A utility bill from your power, gas, water, land-line phone or internet service provider showing your overseas residential address
  • A rates notice (or overseas equivalent) showing your overseas residential address
  • A utility bill (as above) or rates notice (or overseas equivalent) addressed to your partner or family member with accompanying documents to connect you to the person named in the utility bill (such as a marriage certificate or birth certificate)

 

What needs to be included in the certification?

Each certified document copy must be certified separately, and must clearly show:

  • The words “certified true copy of the original”, or similar
  • The date of the certification (must be within the preceding 3 months )
  • The signature of the certifying officer, and
  • The name, provider/registration number (if applicable) and profession of the certifying officer, legibly printed below the signature

Who can certify my documents?

  • A police officer
  • Justice of the peace
  • Registered medical doctor
  • Kaumātua (as verified through a reputable source)
  • Registered teacher
  • Minister of religion
  • Lawyer (as defined in the Lawyers and Conveyancers Act 2006)
  • Notary public
  • New Zealand Honorary Consul
  • Member of Parliament
  • Chartered accountant (within the meaning of section 19 of the New Zealand Institute of Chartered Accountants Act 1996)
  • A person who has the legal authority to take statutory declarations or the equivalent in New Zealand
  • Commonwealth representative (as defined in the Oaths and Declarations Act 1957)

 

Who can't certify my documents?

  • Your spouse or partner

  • A person related to you or living at the same address as you

  • A person involved in the transaction or business requiring this certification. (For example, you can't use that same solicitor to certify your ID & proof of address documents as you used to set up a trust or register a mortgage. Another solicitor at the firm could certify your ID)