Direct Debit
The only set-and-forget payment system you’ll need.
Say goodbye
to missed payments
Why choose
Direct Debit?
Take control of your payments.
Setting up recurring billing gives you control of payment type, amount and frequency.
Enquire now
How it works

Direct Debit allows your business to automatically collect money from your customers' credit or debit cards, and bank accounts. Your customer signs an authority that allows you to have direct control over payment for your services. You choose the timing, amount and frequency of when you are paid.

You’re in great company.
Over 27,000 Australian and New Zealand businesses choose Ezidebit as their preferred payment solution. Completely scalable, we have designed a complete payment processing suite that meets your needs, no matter what stage of the business journey you’re at.
What is Direct Debit?
What is Direct Debit?
How do I apply for an Ezidebit account?
How do I apply for an Ezidebit account?
How can I set up my customers with direct debit payment schedules?
How can I set up my customers with direct debit payment schedules?
Paper form:
Your customers can fill in and sign a hard copy Ezidebit Direct Debit Request (DDR) form. Once you've entered their details into the EziOnline platform or integrated software, the signed DDR form must be stored securely by your business, in accordance with PCI requirements.In person:
If your customer is with you, simply enter their details straight into EziOnline. They can enter their payment details and authorise the plan on the spot for instant approval.Email payment request:
You can trigger a notification request from the EziOnline platform directly to your customer to complete a digital DDR agreement. Once they enter their payment details and authorise the agreement, the payment schedule will become active.Online form:
You can create an online form (which you can share via a link or hyperlink a button on your website) for customers to fill out their details and authorise the agreement. Once completed, the payment schedule will become active.If you would like to do a bulk upload of existing customer data, please contact us.
When are payments settled to my bank account?
When are payments settled to my bank account?
What happens if a payment fails?
What happens if a payment fails?
Are there limits on the amount I can collect?
Are there limits on the amount I can collect?
Can Ezidebit remind my customers about upcoming payments?
Can Ezidebit remind my customers about upcoming payments?
Can I alter my customer's payment term?
Can I alter my customer's payment term?
Can I have varying payment setups for different customers?
Can I have varying payment setups for different customers?
How do customers cancel their payments?
How do customers cancel their payments?
Why should I use direct debit over other means of collecting money?
Why should I use direct debit over other means of collecting money?