Round out your offering with two phone payment options
Interactive Voice Response (IVR)
Issue an invoice or reference number then offer over-the-phone payment using interactive voice response (IVR) technology, a secure self-service automated system.
Agent Assisted Payments
Enable call centre agents to securely collect payment card details from your customers. Secure management of sensitive payment details reduces your Payment Card Information Data Security Standard (PCI DSS) obligations, while maintaining an exceptional and personal customer experience.
Issue an invoice or reference number then offer over-the-phone payment using interactive voice response (IVR) technology, a secure self-service automated system.
Agent Assisted Payments
Enable call centre agents to securely collect payment card details from your customers. Secure management of sensitive payment details reduces your Payment Card Information Data Security Standard (PCI DSS) obligations, while maintaining an exceptional and personal customer experience.
Why choose phone payments?
Secure payments over the phone
Perfect for accepting both regular or one-off payments.
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Meet
We’ve partnered with SequenceShift to bring you an exceptional phone payment solution.
SequenceShift solves the issue of PCI compliance in contact centres by allowing you to outsource the job of capturing the credit card information when your customers make payments over the phone. They provide both self-service and agent-assisted phone payment solutions. Their products are cloud-based, easily integrated with your business systems, and delivered with a simple per-transaction pricing model.