One account.
Get paid faster.  

     

  • Level 1 PCI DSS compliant
  • Online payments portal
  • Branded payments page
  • Local support team
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Take payments with our pay as you go plan.
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Why choose Ezidebit?


fees
fees

We deal with the bank so you don't have to

Dealing with a bank can take up valuable time. When you sign up to Ezidebit, we set you up on our merchant account, so you don't need to get one from your bank.

payment options
payment options

All the payment options you need

With four ways to process payments, you can mix and match the best solutions to suit your individual business’ needs. Choose from Direct Debit, BPAY, EFTPOS and Real-Time payments.

online portal
online portal

Online portal to help manage your payments

When you sign up to Ezidebit you get an online portal giving you the power to manage your cashflow 24/7. You can access real-time reports, customer information, and modify payment schedules.

security
security

PCI compliant cloud payments platform

We provide bank level security so you don't have to. Outsource your card handling to our Level 1 PCI platform giving you assurance that your customers' card information is being handled with the highest level of payment security.

save time
save time

Two day settlements so you get your money faster

All direct debit payments from your customers are processed in two business days. We process your direct debits faster - which means you get paid faster.

support
support

Awesome locally based support team

Out customer and technical support teams are based right here in Australia and are available on the phone or online to help you 7.30am - 5pm Monday to Friday.

Already use a software platform that
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Need more information?

How long does it take to setup my account?

How long does it take to setup my account?

Your account can be set up within three business days. You will need to provide the requested account details and documentation in order for us to complete your account set up.

How do I apply for an Ezidebit account?

How do I apply for an Ezidebit account?

Get in touch with us and we'll help tailor a solution with a mix of our products to suit your business' needs. Then you simply need to fill in an online application, and we'll work with you to get the account established and ready to use.

What methods of payment can I offer my customers?

What methods of payment can I offer my customers?

Ezidebit offers a broad range of payment options, including Direct Debit, Real-Time Payments, EFTPOS and BPAY. Our platform delivers greater control of your cash flow and peace of mind with an all in one solution.

How often can I receive payments?

How often can I receive payments?

You have the choice to have cleared funds settled to your nominated bank account on a daily or weekly basis. Please note, settlements do not occur on weekends or national public holidays.

How long does it take for funds to be settled to my account?

How long does it take for funds to be settled to my account?

Direct Debit payments have a one to two day clearance period, depending on whether they are processed from a card or bank account. As a result, funds are typically available for settlement two business days after the debit date. You have the choice to have cleared funds settled to your nominated bank account on a daily or weekly basis. Please note, settlements do not occur on weekends or national public holidays.

Are there any hidden fees?

Are there any hidden fees?

All fees are outlined in the account application process. You can also choose to pass specific transaction fees on to your customer if preferred.

Can I access my account whenever I need to?

Can I access my account whenever I need to?

Yes. Ezidebit Online gives you 24/7 control over your account, allowing you to add, edit and remove information whenever you need to. Ezidebit Online updates all changes in real time. Use it to change customer payment details, add and remove payments, cancel or suspend payments, upload payment files, download comprehensive management reports and view customer payment histories. Ezidebit Online is provided to you at no additional expense.

How is my money protected?

How is my money protected?

All customer payments are deposited into a Trust Account before being transferred directly into your bank account, so you know your income is protected. As an Australian Financial Services Licensee, we are required to have our company independently audited and reviewed every year.

Does Ezidebit have an Australian Financial Services Licence?

Does Ezidebit have an Australian Financial Services Licence?

Yes. We were the first direct debit provider licensed by the Australian Securities and Investment Commission (ASIC) as an Australian Financial Services Licensee (AFSL No. 315388).

What other compliance does Ezidebit adhere to?

What other compliance does Ezidebit adhere to?

Ezidebit is a Direct Debit User and complies with the Direct Debit User requirements as provided by our sponsoring financial institution. These requirements are based on the Australian Payments Network Bulk Electronic Clearing System Procedures.