Ezidebit: your payment provider pricing options

Simple, transparent pricing for your Australian business

We believe that understanding your payment processing costs should be simple. In an industry often known for confusing statements and hidden fees, we’re committed to providing clear, transparent pricing that is tailored to the unique needs of your business.

At Ezidebit, you're not just buying a transaction rate — you're investing in a complete payment ecosystem designed to save you time, improve your cash flow and enhance your customer experience. Our pricing reflects the total value of our partnership, including our seamless software integrations, powerful security and expert Australian-based support.



  Level 1 PCI DSS compliant

  Online payments portal

  Branded payments page

  Local support team

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Why choose Ezidebit?


Dollar signs coming out of a palm
Dollar signs coming out of a palm

Say hello to a complete payment ecosystem

Unify your payment channels on a single platform. We provide a flexible suite of payment options that can tailor to your business needs, ensuring you never miss an opportunity to get paid. Whether you need direct debit, BPAY, EFTPOS, online or phone payments, we can help.

Different payment methods
Different payment methods

Take full control of your payments

Our secure online portal, EziOnline, gives you 24/7 visibility and complete control over your payments. Log in from anywhere to view real-time transaction reports, securely manage customer information and easily modify payment schedules and amounts.

Computer screen
Computer screen

Say goodbye to bank hassles and lengthy wait times

Streamline the entire process with access to our established merchant facilities. You can start accepting payments faster, without the lengthy applications and admin hurdles often required to secure a merchant account from a bank.

Padlock
Padlock

Get uncompromising security and PCI DSS compliance

Protect your business and your customers with our Level 1 PCI DSS compliant platform. By outsourcing your card data handling to our secure environment, you dramatically reduce your own compliance burden and risk.

3 o’clock
3 o’clock

Depend on predictable settlements for reliable cash flow

Experience faster payment processing with Ezidebit. We process direct debits within two business days, settle EFTPOS within two business days and settle online payments the next business day.

Headset
Headset

Rely on a dedicated Australian support team

When you need help, you’ll speak with a local expert who understands your business. Our customer service and technical support teams are based right here in Australia and are available to provide assistance by phone or online.

Pricing Frequently Asked Questions

How long does it take to set up my account?

How do I apply for an Ezidebit account?

What methods of payment can I offer my customers?

How often can I receive payments?

How long does it take for funds to be settled to my account?

Are there any hidden fees?

Can I access my account whenever I need to?

How is my money protected?

Does Ezidebit have an Australian Financial Services Licence?

What other compliance does Ezidebit adhere to?

How long does it take to set up my account?

Your account can be set up within three business days. You will need to provide the requested account details and documentation in order for us to complete your account set up.

How do I apply for an Ezidebit account?

Get in touch with us and we'll help tailor a solution with a mix of our products to suit your business' needs. Then you simply need to fill in an online application, and we'll work with you to get the account established and ready to use.

What methods of payment can I offer my customers?

Ezidebit offers a broad range of payment options, including Direct Debit, Real-Time Payments, EFTPOS and BPAY. Our platform delivers greater control of your cash flow and peace of mind with an all in one solution.

How often can I receive payments?

You have the choice to have cleared funds settled to your nominated bank account on a daily or weekly basis. Please note, settlements do not occur on weekends or national public holidays.

How long does it take for funds to be settled to my account?

Direct Debit payments have a one to two day clearance period, depending on whether they are processed from a card or bank account. As a result, funds are typically available for settlement two business days after the debit date. You have the choice to have cleared funds settled to your nominated bank account on a daily or weekly basis. Please note, settlements do not occur on weekends or national public holidays.

Are there any hidden fees?

All fees are outlined in the account application process. You can also choose to pass specific transaction fees on to your customer if preferred.

Can I access my account whenever I need to?

Yes. Ezidebit Online gives you 24/7 control over your account, allowing you to add, edit and remove information whenever you need to. Ezidebit Online updates all changes in real time. Use it to change customer payment details, add and remove payments, cancel or suspend payments, upload payment files, download comprehensive management reports and view customer payment histories. Ezidebit Online is provided to you at no additional expense.

How is my money protected?

All customer payments are deposited into a Trust Account before being transferred directly into your bank account, so you know your income is protected. As an Australian Financial Services Licensee, we are required to have our company independently audited and reviewed every year.

Does Ezidebit have an Australian Financial Services Licence?

Yes. We were the first direct debit provider licensed by the Australian Securities and Investment Commission (ASIC) as an Australian Financial Services Licensee (AFSL No. 315388).

What other compliance does Ezidebit adhere to?

Ezidebit is a Direct Debit User and complies with the Direct Debit User requirements as provided by our sponsoring financial institution. These requirements are based on the Australian Payments Network Bulk Electronic Clearing System Procedures.