10 Must-Ask Questions When Choosing Payment Software for Business Growth

In today's fast-paced business world, embracing technology is no longer a luxury, it's a necessity. Becoming a "power adopter" of the right software can revolutionise your operations, freeing your team from tedious manual tasks and inefficient processes. This allows them to focus on strategic initiatives that drive growth and boost your bottom line. 

Implementing the right business software can lead to:

• Enhanced Collaboration: Foster seamless communication and information sharing within your team through a centralised online platform.
• Increased Efficiency: Streamline processes and automate mundane tasks, empowering your team to achieve more in less time.
• Accelerated Business Growth: Scale your operations rapidly and efficiently by eliminating workflow bottlenecks and disorganisation.
• Elevated Customer Satisfaction: Deliver exceptional and consistent customer service with dedicated support software, leading to increased loyalty and positive brand perception.
• Improved Decision Making: Gain valuable insights into your business performance through comprehensive analytics and reporting, enabling data-driven decisions for continuous improvement.

1. Define Your Needs:

• What specific challenges or pain points are you trying to address with this payment software? 
• Are you looking to improve project management, client relationships, or accounting and finance management?

• Does the software integrate with your existing tools, website, and point-of-sale systems?
• Can data be transferred smoothly between platforms?

3. Plan for Scalability: 

• Will this software scale with your business as you grow?
• Are there options for upgrading or adding features in the future? 

4. Evaluate Payment Options:

• Does the software offer comprehensive payment options, both online and offline? 
• Can you add more payment methods as your business expands?

5. Assess the Total Cost:

• What is the total cost of ownership, including licensing fees, implementation expenses, and ongoing maintenance? 
• Factor in potential ROI and be wary of lock-in contracts or hidden fees.

6. Investigate Support and Training:

•  What level of customer support and training is provided? 
• Does this software provide you with financial reporting and sights so you can analyse, grow and scale your business?
• Are there resources available for troubleshooting and learning? Or is there online support that you can contact when you need help? 

7. Prioritise Customisation: 

• Can the software be customised to fit your specific processes and workflows?
• How flexible is it in adapting to your unique business needs? 

8. Ensure Security and Compliance:

• What security measures are in place to protect your data? 
• Does the software comply with relevant industry regulations and standards, such as PCI DSS? 

9. Evaluate User Experience: 

• How user-friendly is the software?
• Can your team easily navigate and utilise its features without extensive training?
• Is the software customer friendly, such as online payments and provide customers with a hassle-free experience? 

10. Request a Trial

• Is there a free trial or demo available? 
• Can you test the software in your own environment before committing? 

How can Ezidebit help? 

Ezidebit partners with over 110 software providers across a wide range of industries to deliver a comprehensive and flexible payment solution. With Ezidebit, you can accept all

major payment types through our five secure payment methods, processed through a system that is Level 1 compliant with the Payment Card Industry Data Security Standards (PCI DSS). This means you can trust in the security of your transactions and the safety of your customers' data. 

Ezidebit integrates seamlessly with your chosen software, allowing you to manage all your payments in one central location. This streamlines your operations and increases efficiency, freeing up your time and resources to focus on what matters most – growing your business. We offer a variety of payment solutions tailored to different business needs, so you can choose the options that best suit your specific requirements. 

With Ezidebit, you can have peace of mind knowing your payments are handled efficiently and securely, allowing you to get back to business with confidence.