Why Cloud 9 switched direct debit providers - even when things were working

Kerry Jeffs founded Cloud 9 Women's Fitness Studio to give women a place to train without the intimidation factor. With more than 60 sessions running each week, the business depends on predictable recurring revenue, and smooth day-to-day operations. 

Direct debit has always been part of the business. But while Kerry didn't have any major issues with her previous provider, she still felt it was worth reviewing whether there was a better fit for the studio. 

Even when things seem to be working, “it pays to compare.”

Since switching to Ezidebit, Cloud 9 has:

Reduced transaction costs across 100+ weekly memberships

Improved cash flow with faster settlements 

Consolidated payments into one integrated system

Avoided membership price increases by lowering operational costs 

Kerry sums up the switch to Ezidebit in three words: “Simple. Streamlined. Helpful.”

Cash flow certainty, every week

Once members are set up, payments are collected automatically and settled every Thursday (Kerry’s chosen day), giving her clear visibility into weekly income without manual follow-up.

“I know exactly how much income is coming through every week.” – Kerry Jeffs

Lower fees without raising prices

By reducing transaction fees, Kerry has been able to better manage operational costs without passing additional price pressure onto members.

“Ezidebit saved me money on fees and charges. It pays to compare.” – Kerry Jeffs

Ready to find out how much you could save?

Ezidebit works with fitness studios and health businesses across Australia to simplify payments, reduce costs, and deliver the cash flow certainty membership businesses need.

Learn more about Ezidebit for health and fitness businesses